CRAFTED WISHES STUDIO

Shipping delivery

Shipping & Delivery

At Crafted Wishes Studio, we want your order experience to be clear and straightforward from checkout to delivery. This page explains how shipping works for physical products, how processing times are handled, and what to expect after placing your order.

Order Processing

Physical products may require processing time before they are ready to ship. Processing time can vary depending on the product, customization requirements, order volume, and availability.

For personalized or custom products, processing may take longer because your item may need to be prepared specifically for your order.

Please review the individual product page for any product-specific processing information.

Shipping Rates

Shipping charges are calculated at checkout based on factors such as:

  • Delivery destination

  • Product type

  • Package size or weight

  • Available shipping method

  • Current shipping rates

The final shipping cost will be shown before you complete your purchase.

Delivery Estimates

Estimated delivery times begin after your order has been processed and handed over to the shipping carrier.

Delivery times may vary depending on:

  • Your location

  • Shipping method

  • Carrier delays

  • Weather conditions

  • Holidays

  • High-volume shipping periods

Any delivery estimate provided at checkout is an estimate and is not a guaranteed arrival date.

Order Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

If your tracking number has not updated immediately, this does not always mean there is a problem with the shipment.

Personalized & Custom Orders

Personalized products may require additional preparation before shipping.

Please carefully review all customization details before submitting your order, including:

  • Names

  • Text

  • Dates

  • Logo files

  • Logo placement

  • Colors

  • Special instructions

Production may begin based on the information submitted with your order.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please verify your:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • State or province

  • Postal or ZIP code

  • Country

If you notice an address error after placing your order, contact Crafted Wishes Studio as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has already shipped.

Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's network and operating conditions.

Occasional delays may occur because of:

  • Severe weather

  • Holiday shipping volume

  • Transportation disruptions

  • Carrier processing delays

  • Incorrect or incomplete addresses

If your tracking information shows an unusual delay, please contact us and we will help you review the available shipment information.

Lost Packages

If tracking indicates that a package may be lost in transit, please contact us with your order information.

We may ask you to allow additional time for the carrier to complete delivery or investigate the shipment.

Each situation will be reviewed based on the available tracking and carrier information.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, we recommend:

  1. Checking around your delivery location.

  2. Asking household members or neighbors.

  3. Checking with your building reception, front desk, or mailroom.

  4. Allowing additional time, as some carriers may mark packages delivered shortly before final delivery.

  5. Contacting the shipping carrier using your tracking number.

If the package still cannot be located, contact Crafted Wishes Studio and provide your order number and tracking information.

Damaged Orders

If a physical product arrives damaged, please contact us as soon as possible after delivery.

Include:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged product

  • Photos of the packaging when relevant

We will review the information and advise you on the available next steps.

International Shipping

Availability of international shipping may depend on the destination, active store markets, product eligibility, and available shipping rates.

If shipping is available to your location, the available options and charges will appear during checkout.

Customers are responsible for reviewing any applicable local import requirements, taxes, duties, or customs charges that may apply to their order.

Digital Products

Digital products do not require physical shipping.

If you purchase a digital download, the product will be delivered electronically according to the digital delivery method shown during or after checkout.

No physical package will be mailed for digital-only products.

Multiple Products in One Order

Orders containing multiple products may sometimes be shipped separately depending on product type, fulfillment requirements, or availability.

If an order is divided into multiple shipments, separate tracking information may be provided when available.

Holiday & Peak-Season Shipping

Processing and carrier delivery times may be longer during busy periods such as major holidays and seasonal shopping events.

We recommend ordering early when purchasing an item for a specific event or celebration.

Need Help With Your Order?

If you have questions about shipping, delivery, tracking, or a physical order, please contact Crafted Wishes Studio through our website.

Website:
https://craftedwishesstudio.com/

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Thank you for shopping with Crafted Wishes Studio.